Last updated: January 1, 2024
This page informs about the privacy practices and policies conducted by the website mcvhost.com (hereinafter referred to as MCVHost), as well as its personnel and communications made by us with users. The privacy policies detail the handling of information collected through the MCVHost website, as well as on platforms such as Whatsapp, Telegram, Twitter, Facebook, email, and other external platforms; covering the following aspects:
- What personal information is collected through the website, how it is used, and with whom it is shared.
- What options clients have to modify the handling of their personal information.
- The security protocols implemented to protect client information and prevent misuse.
- How the client can correct errors or provide clarifications about previously collected information.
Collection and Use of Information
MCVHost is the sole owner of information provided through its website as well as through contact channels related to the service (such as email). MCVHost only has access to information that the client has decided to voluntarily provide through any contact method or website. MCVHost will not sell, rent, or share this information with anyone. MCVHost will use the information solely to respond to customer service requests related to the offered products. MCVHost will not share client information with third parties, except when part of this information is necessary to fulfill the client's order (for example, when registering a domain).
Unless the client indicates otherwise, MCVHost may contact them via email to inform about promotions, special offers, new services, and updates to these policies.
Registration
To use the MCVHost website, clients must register with a valid email address, as well as a name, password, and contact information. This information is used to track orders in which the client has expressed interest.
Orders
MCVHost collects information about clients in the order form used to request new services. To make purchases, the client must provide contact information (name and phone number) and financial information (confirmation data for bank deposit or Money Order). This information is used for the payment process and to complete orders. If there are any issues processing the payment, MCVHost will contact the client using this information.
Cookies
MCVHost uses "Cookies" on its website. Cookies are text files stored on clients' hard drives to help us improve the service and identify website visitors. For example, thanks to cookies, clients do not have to enter their username and password repeatedly when accessing certain web portals. Cookies also help us understand the interests of the majority of our clients and thus focus on improving services based on received feedback. Cookies are not associated in any way with personal information on the MCVHost website.
Surveys and Contests
Occasionally, MCVHost may request information to conduct surveys or contests. Participation is completely optional, and clients can decide whether to participate or not and, therefore, provide information to MCVHost for the proper conduct of activities. The requested information may include personal information. The provided contact information will be used for prize delivery in the case of contests, while surveys, which typically do not request personal information, will be used to improve the quality of the offered service.
Access and Control of Information
The client can contact MCVHost at any time to do the following regarding the information that MCVHost may retain:
- Review what information about the client is stored on MCVHost servers, if any.
- Change or correct any information that MCVHost holds about the client.
- Request the deletion of client information stored on MCVHost servers.
- Express any inconvenience or concern regarding privacy policies and the treatment of personal information.
Security
MCVHost takes precautions to secure client information. When personal information is provided through the website, the client's information is always protected both online and physically. In any section of the MCVHost website where sensitive information is collected, it is encrypted and transmitted to MCVHost securely. Clients can ensure that information is not being sent insecurely by checking for the closed padlock icon in the web browser or ensuring that the website address starts with "https".
Just as MCVHost uses encryption techniques to protect information on its website, this information is protected once it is on our servers. Only personnel who need to perform any activity with sensitive information are granted permission to access it (for example, the sales department or technical support staff). The servers where this information is stored keep it encrypted and are under MCVHost's control in a secure environment.
Privacy Policy Updates
Privacy policies may change from time to time. MCVHost is committed to publishing any updates to the privacy policies through this page.